Front Office Receptionist - Healthcare Clinic

Join our dynamic healthcare team as a Front Office Receptionist and become the welcoming face of our modern clinic in Tegalsari, Jawa Timur. This contract-based role offers a unique opportunity to develop professionally in a supportive environment while enjoying competitive benefits and a collaborative culture.

As a Front Office Receptionist, you will be the first point of contact for patients, ensuring a warm and efficient reception experience. You will manage appointments, handle inquiries, and assist with administrative tasks using our clinic's management system, such as EHR (Electronic Health Records) software. This role is perfect for someone looking to build a career in healthcare administration with a focus on patient care and service excellence.

Our clinic is committed to providing high-quality healthcare services with a patient-centric approach. We offer a dynamic work environment, professional growth opportunities, and a team that values your contributions.

📋 Tanggung Jawab Pekerjaan

• Greet and assist patients with a warm and professional manner.
• Schedule and manage patient appointments using our EHR system.
• Answer inquiries and direct calls to the appropriate department.
• Process insurance and payment information accurately.
• Maintain patient records and ensure data confidentiality.
• Coordinate with healthcare providers to ensure smooth operations.
• Assist with administrative tasks such as filing and data entry.
• Promote a positive and welcoming atmosphere for patients and staff.

🎓 Kualifikasi & Syarat

• High school diploma or equivalent.
• Minimum 1 year of experience in a receptionist or administrative role, preferably in a healthcare setting.
• Excellent communication and interpersonal skills.
• Proficiency in using computer and EHR software.
• Familiarity with basic healthcare terminology and procedures.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Strong organizational and time management skills.
• Friendly, patient-oriented, and service-minded attitude.

🛠️ Keahlian

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